We're here to help

support@gemaandco.com
Estimated response time: 24 HR

Text us: (415) 813-6505
Hours | Monday-Friday (9am-5pm PST)

Warranty

Gema&Co is a proud partner of Charles & Colvard (C&C). All C&C branded Moissanite gemstones at Gema&Co are backed by an honest limited lifetime warranty through C&C.

All Gema&Co Resplendent Moissanite gemstones and Lab Diamonds are backed by our own limited lifetime warranty.

C&C® and Gema&Co provide a Limited Warranty that applies to your purchase of C&C Created Moissanite® jewelry and Forever One™ Moissanite gem(s) OR Gema&Co Resplendent Moissanite OR Gema&Co Lab Diamond. The terms of the Limited Warranty include a warranty against defects in material and workmanship in the gem(s) (limited lifetime warranty).

This Limited Warranty covers optical properties of the Moissanite or Lab Diamond (stone) including brilliance and fire, and the physical integrity of the stone including chipping, breaking, scratching, and abrasions. It does not cover: (a) damage or defects as a result of abuse, misuse, loss, or theft of your stone(s); or (b) damage or defects related to abuse, misuse, loss, or theft of your jewelry piece.

Gema&Co Guarantee

We certify that all of our C&C branded Moissanite, Respledent Moissanite, and Lab Diamonds are authentic and comes with a Certificate of Authenticity and Limited Lifetime Warranty.

In addition to the standard C&C Moissanite warranties, we stand by all our jewelry and guarantee that all Gema&Co pieces are free of manufacturing defect at the time of delivery. All of our fine jewelry comes with a six (6) month warranty in the rare event there is a problem with your jewelry. We will repair or replace the item at no charge if the problem is directly related to a structural, manufacturing defect.